They got me going fast, and pointed out near term maintenance issues to be aware of without pressure to do the work now... I highly recommend these guys for any Diesel repair
Update 8/2021 - Recently bought a 7.3L Excursion and brought it in to install an EGT probe and track down an oil leak. Well, it had a few oil leaks and some other items that needed fixing. They weren't kidding when they said diesels were expensive to repair. Despite a hefty repair bill they actually finished it early and for a lot less than quoted. These guys are awesome. I brought in a 7.3 excursion for pre-sales inspection that was rusted out. They gave me great advice on diesels in general and recommended gas to save money on maintenance based on my use. Makes me want to buy a diesel just to bring it there. Cannot recommend these guys enough. Very down to earth, don't talk down, thorough explanations. Bring your diesels here.
Had a engine light come on .Took it in on a Tuesday morning. Was called a hour later with the quote. Told me parts are about two weeks out and they would call me when they fixed it. 2 days later Chris called and said it was fixed and ready to go. They have followed up with me twice now to make sure everything is perfect. Outstanding job on my truck and the follow up was impressive. This is my new shop to go to from now on. They are upfront and honest . Price came in under not over what they quoted me. Highly recommend!
Our family was moving from oregon on our way to the south. Truck broke down in Idaho. Was very happy that the shop was able to get the truck in as fast as they did being over father's day weekend. Very professional services and customer service was fantastic. I would highly recommend this diesel shop to everyone that needs work on there diesel truck service. Very reasonable prices. Thank you
Great people, very thorough, everything you should expect from a reliable mechanic very happy with the service I received thank you guys!
Gem State Diesel was VERY accommodating in our situation. Had mechanical issues on way to new job location in Lovelock, NV. Even though they were booked out 2 weeks, they got us in , diagnosed issues, ordered parts, worked us in and had several major issues taken care of in the 2 weeks we were in Lovelock for small job. We fortunately had friends in area that loaned us their truck to pull RV to job site while truck was in shop. Gem State did a very professional job and truck runs as good as ever. They also pointed out things to keep an eye on, that might need attention soon, but we had them pass on, due to our schedule. We highly recommend Gem State Diesel!!! 👍🏼
First of all, these guys know their stuff when it comes to Diesel trucks!! I called with a weird engine sound and Mike was, while being very personable and friendly, able to diagnose immediately over the phone. The mechanic Bryce thoroughly went through the truck and fixed everything including small odds and ends that I didn't know where a problem (cross threaded bolts, leaks, etc) and were very reasonable on the over all price. No over charging and great meticulous work. Bryce even stayed late the last night to get my truck buttoned up so I could use it for camping that weekend!!! I will be returning to Gem State Diesel for ALL future diesel needs and would definitely recommend Gem State Diesel as the place for a Pre Sale inspection, if your looking into purchasing a used diesel THIS IS A MUST. My truck is a power house now thanks to Gem State diesel. A reliable mechanic you can trust!